Privacy Policy
Last updated: July 2026
1. Introduction
StressHealing.in ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website and services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
When you subscribe to our sessions or fill out our contact/assessment forms, we may collect:
- Full Name
- Email Address
- Phone Number
- WhatsApp Number
- Business / Occupation
- Date of Birth
- Address
- Health concerns and stress-related information (voluntarily provided)
Payment Information
All payments are processed through Razorpay, a PCI-DSS compliant payment gateway. We do not store your credit/debit card numbers, UPI IDs, or bank account details on our servers. Razorpay handles all sensitive payment data in accordance with their privacy policy.
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring URL
- Device information
3. How We Use Your Information
We use the collected information for the following purposes:
- To process your session subscription and payment
- To communicate with you via email, phone, or WhatsApp regarding your session
- To assess your stress levels and provide personalized healing recommendations
- To improve our website, services, and user experience
- To send relevant wellness resources and updates (only with your consent)
- To comply with legal obligations
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. Specifically:
- Google Analytics: We use GA to understand how visitors interact with our website. This helps us improve our content and user experience.
- Meta Pixel (Facebook): We use the Meta Pixel to track conversions from Facebook/Instagram ads and to build targeted audiences for our wellness services.
You can accept or decline these tracking technologies via our cookie consent banner. You may also adjust your browser settings to refuse cookies.
5. Data Sharing and Disclosure
We do not sell your personal information to third parties. We may share your data only in the following circumstances:
- Service Providers: Razorpay (payment processing), Hostinger (web hosting), Google (analytics), Meta (advertising pixel)
- Legal Compliance: When required by law or to protect our rights
- Business Transfers: In the event of a merger, acquisition, or sale of assets
6. Data Retention
We retain your personal information for as long as necessary to provide you with our services and as required by applicable law. Payment records are retained for tax and accounting purposes as mandated by Indian law (typically 8 years).
7. Data Security
We implement reasonable security measures to protect your personal information, including SSL/TLS encryption for data transmission. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
8. Your Rights
Under Indian law (IT Act, 2000 and IT Rules, 2011) and global privacy frameworks, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
- File a complaint with the relevant authority
To exercise any of these rights, contact us at hello@stresshealing.in.
9. Third-Party Links
Our website may contain links to third-party sites (e.g., WhatsApp, Instagram, YouTube). We are not responsible for the privacy practices of these external sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: hello@stresshealing.in
- WhatsApp: +91 92792 00422